What is the Consumer Confidence Index?

By Warren Patterson3 min read · Posted Apr 2, 2025

82
Views

customer confidence Designed by Freepik

The Consumer Confidence Index (CCI) is the output of a survey that can help with determining a consumer’s level of optimism or pessimism about the financial position of US businesses. We’re going to help define exactly what the CCI is. Ready to learn more? Then, keep reading.

The Consumer Confidence Index

The CCI works on the premise that if a consumer is optimistic then they’re more likely to make a purchase as opposed to when they’re pessimistic they’re less likely to.

The CCI is unveiled on the final Tuesday of each calendar month. There is widespread agreement that it offers an adequate measure of the confidence of US consumers. Basically, it’s a barometer of the health of the US economy which takes into account views of business and employment circumstances at a particular time. This includes how successful US business is perceived to be as well as money coming into the US businesses over the following six month period.

The CCI is determined based on the Consumer Confidence Survey. This survey looks at a sample of 2,000 questionnaires. In the beginning, in 1967, it was conducted every two months but has since changed to being conducted on a monthly basis since 1977.

Within the survey, five questions are posed. Question one and two are with regards to current economic situations while the latter three pertain to the future.

Questions that Gauge Consumer Confidence

Below are the questions asked when conducting the CCI survey for both The Present Situation Index and The Expectations Index. The Present Situation Index will fall under the first two questions asked while the three that follow will be those asked in The Expectations Index:

  1. Respondents’ appraisal of current business conditions

  2. Respondents’ appraisal of current employment conditions

  3. Respondents’ expectations regarding business conditions six months hence

  4. Respondents’ expectations regarding employment conditions six months hence

  5. Respondents’ expectations regarding their total family income six months hence

The answers to all of these questions can fall into one of three categories: positive, negative, or neutral. Whenever the data is collected, the relative value for each of them is totaled and then is compared with the results of the 1985 sample which is set to the standard of 100.

The Consumer Confidence Index Survey

For example, the most recent CCI as of February 2025 was 98.3. This is lower than the amount calculated from the month before. If the value is greater than 100 versus lower than 100, consumers can be deemed more (versus less) optimistic than they had been in previous years such as when the standard was met in 1985.

What the survey can tell is that, in this example, confidence decreased month over month and we can also compare historical values for more context. A low index means that consumers were concerned about the business conditions of that time as well as market conditions and income. If the Expectations index falls below the threshold of 80 that usually signals a high recession risk.

Conclusion

A consumer can be positive, negative, or neutral about the conditions and prospects of the US economy. This is marked by the CCI which is a survey that measures such perceptions. As of February 2025 for example, consumers tend to be more positive about the current conditions than future ones and the month over month decline is one of the highest it has been in a few years. By continuing to monitor on a monthly basis one can keep an eye on and react to any changes and trends. This ability makes the CCI a very valuable tool for economists, businesses, the government, and even for private individuals.

About The Author

Warren Patterson

16
Articles
7210
Total Views
13
Total Likes
0
Total Shares

See more posts by Warren Patterson

Comments

Your generosity fuels innovation and drives success!

Our resources are assembled by a team of entrepreneurs who donate their time and energy to Pitch Labs to ensure that entrepreneurial resources are available to everyone. Unfortunately, we can't avoid major expenses such as website hosting fees. To ensure our resources remain free to access and use, we rely on donors who are able and willing to give back. Consider donating to be a part of the Pitch Labs mission today!

More in Financial


Financial » Funding

What is bootstrapping? How can I make it work for me?

by Janae Castillo ·May 23, 2025

58
Views

What bootstrapping is, its pros and cons, and how to deal with its challenges. Read more

Financial » Accounting

What is a payroll?

by Warren Patterson ·May 21, 2025

67
Views

In this article, you’ll learn what a payroll is, what’s included in a payroll, and why a payroll is important for your business. Read more

Financial » Accounting

What is the Accounting Equation? Why Does it Matter to Business Owners?

by Tonya Parker ·May 16, 2025

90
Views

What do entrepreneurs need to know about the accounting equation? Get the details of this foundational accounting principle and why it's important. Read more

Financial » Income

Fair Work Wages for Women: How to Take Your Potential and Turn It into Dollar Signs

by Shanice Peters ·May 16, 2025

47
Views

This article is about wages and earning potential for men and women in the workforce. The role demographics play in which racial groups are ranked over the other. Read more

Recent articles


Operations » Product & Service Management

When developing a product/service, what should be taken into account?

by Tonya Parker ·May 28, 2025

54
Views

It’s not just market size that matters. What should entrepreneurs keep in mind when choosing the product or service they’ll offer? Find out in this article. Read more

Operations » Human Resources

What is the nominal group technique?

by Warren Patterson ·May 26, 2025

37
Views

This article is about the nominal group technique, a structured approach to group creativity and decision making. By reading it, you’ll understand what it is, when it should be used, and the steps for effective implementation. Read more

Basics » Business Plans

How Do I Create a Basic Business Budget?

by Warren Patterson ·May 19, 2025

93
Views

Ready to take control of your business finances and shape your future? Discover tools, tips, and strategies to build a budget that drives success. Read more

Operations » Product & Service Management

What Are Product Distribution Channels?

by Callie Leff ·May 14, 2025

79
Views

This article explains the three different types of product distribution channels as well as the varying levels of complexity and different roles within product distribution channels. Read more

Join Our Community


Looking for something else? Get your questions answered in our free online learning community!

Entrepreneurial Resources


Jumpstart your next business with our free resource library.

Disclaimer


Our organization cannot give out official legal/fiscal guidance. All articles are written by volunteers and it may be beneficial to contact professionals to assist your understanding of the information and to guide your action. Pitch Labs bears no responsibility for the results of actions taken based off of article content or any other form of assistance given.