Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://www.pitchlabs.org and Pitch Labs Inc, and it governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Pitch Labs Inc. include https://www.pitchlabs.org and Pitch Labs. The Pitch Labs website is a business help and resource collection site. By using the Pitch Labs website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Pitch Labs may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Employer
  • Job Title
  • School/Community

If you purchase Pitch Labs's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Pitch Labs may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Race
  • Religion
  • Political Affiliation
  • Household Income

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Pitch Labs's public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Analytics cookies such as Google Analytics collect information such as your IP address, device type and operating system, referring URLs, location and pages visited. If you don’t want Google Analytics to be used in your browser, you can install the ‘Google Analytics Opt-Out Browser Add-On’, provided by Google.

Use of your Personal Information

Pitch Labs collects and uses your personal information to operate and deliver the services you have requested.

Pitch Labs may also use your personally identifiable information to inform you of other products or services available from Pitch Labs and its affiliates Sharing Information with Third Parties

Pitch Labs may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pitch Labs, and they are required to maintain the confidentiality of your information.

Pitch Labs may also use your personally identifiable information to inform you of other products or services available from Pitch Labs and its affiliates

Pitch Labs may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pitch Labs or the site; (b) protect and defend the rights or property of Pitch Labs; and/or (c) act under exigent circumstances to protect the personal safety of users of Pitch Labs, or the public.

Tracking User Behavior

Pitch Labs may keep track of the websites and pages our users visit within Pitch Labs, in order to determine what Pitch Labs services are the most popular. This data is used to deliver customized content and advertising within Pitch Labs to customers whose behavior indicates that they are interested in a particular subject area.

Pitch Labs utilizes Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Pitch Labs. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pitch Labs website. Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Security of your Personal Information

Pitch Labs secures your personal information from unauthorized access, use, or disclosure. Pitch Labs uses the following methods for this purpose:

  • SSL Protocol
  • Google Auth (For login)
  • Discord Auth (For login)
  • GitHub Auth (For login)
  • LinkedIn Auth (For login)
  • PayPal (For transactions)

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Pitch Labs does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website and any other Pitch Labs goods/services.

Disconnecting your Pitch Labs Account from Third Party Websites

You will be able to connect your Pitch Labs account to third party accounts. BY CONNECTING YOUR PITCH LABS ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may disconnect their accounts from third-party websites by visiting their "My Account" page. Users may also request for an account to be disconnected from their account by contacting us at users@pitchlabs.org.(Note that the disconnection request must be made from the email which is on the account.)

E-mail Communications

From time to time, Pitch Labs may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Pitch Labs or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Pitch Labs, you may opt out of such communications by clicking the "Unsubscribe" button on any emails that they receive. If someone else is forwarding you an email from us, we cannot stop them from doing so and therefore cannot 'unsubscribe' you as we have no control over the forwarding of our emails.. External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Pitch Labs reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. Contact Information

Pitch Labs welcomes your questions or comments regarding this Statement of Privacy. If you believe that Pitch Labs has not adhered to this Statement, please contact Pitch Labs via email at privacy@pitchlabs.org


This document has last been updated on and is effective as of April 11, 2022.